Categories
General Rapidways Stations

introducing our new and improved fare equipment rolling out along Highway 7

When viva launched its Quickstart service in 2005, our new automated fare equipment used the latest technology. Customers loved the convenience of being able to purchase fares curbside, and drivers loved the way off-board ticket purchases speeded up service.  Well we all know how technology is constantly being improved, and transit fare equipment is no exception.  So as we designed the new rapidway stations, we worked with York Region and YRT to find ways to make our fare equipment even more efficient and user-friendly.

The first seven [7] new rapidway stations are now open on Highway 7 and here’s a virtual tour of the new and improved equipment that you’ll see and how it’s been updated.

The biggest changes are to the completely redesigned Ticket Vending Machine [TVM for short].

The existing equipment uses a touchscreen that works well but can be a bit hard to see when the sunlight is very bright, especially for people with impaired vision.  The new TVM is more like a bank machine, with push buttons rather than a touch screen.

The new machines use a state-of-the-art operating system that makes them faster, with a better printer, and a chip reader to process credit cards and debit cards.  Because our entire system is now connected to the internet through a new fibre optics communications network, credit card and bank transactions will be in real time for improved security. The new TVMs will also take coins for users who prefer to use cash (no change is provided though, so correct change is best).  We’ve also improved the Ticket Validator (TV) for customers who use YRT tickets and passes.

And each station will have two Presto machines to help things move faster.  Just tap and go.

We’re excited about these improvements to the fare equipment, which is all located together at the top of the ramp on the new platforms you can find on Highway 7.  Remember to make sure you have a valid fare before you enter the Fare Paid Zone – and visit YRT\viva and presto for more information.

 

Categories
Rapidways Stations

this is just the beginning

Over the next three years, the vivaNext system is really going to be taking shape, with rapidways on Highway 7 and Davis Drive opening for service, and the Toronto York Spadina Subway Extension [TYSSE] welcoming its first passengers.  But these new transit options are only the beginning of expanding vivaNext network that’s being built for York Region commuters over the next few years.

Funding for the next priority series of rapidways is already lined up, and we hope to be confirming funding soon for a number of other high priority projects.  Here’s the rundown on what’s planned, and how your transit choices are going to be widened over the next few years as vivaNext continues to expand.

Rapidway projects are being built in the order that will create the most connectivity for the greatest number of people and get you past the worst traffic congestion.  Check out the map to see how the phases are rolling out.

The segments that are coloured pink on the map are what we’re currently building and include the rapidway on the East part of Highway 7, from Yonge Street to Warden Avenue, and the rapidway in Newmarket along Davis Drive from Yonge Street to Highway 404.

In the pink project bundle, we’re in the preliminary construction stages for a 36 km stretch of rapidway on Highway 7 West including a station at the Vaughan Metropolitan Centre [VMC].  This station and rapidway will be opening in time to connect viva passengers to the Spadina Subway Extension when it opens for service in 2016.

The blue projects run north on Yonge Street. We’re currently in the procurement phase for the first stage of two rapidway segments between Richmond Hill and Newmarket.  One stretch will whisk passengers north from the Richmond Hill Centre up to 19th Ave / Gamble.  The other stretch starts at Mulock Drive in Newmarket, and will connect to the new rapidway along Davis Drive.  Construction of these rapidways is expected to be completed in 2017.

But that’s not all – look at the orange segments on the map.  These segments are also all designed and funding is committed, with planning well underway for construction to start in 2015.  Orange projects include two rapidway segments on Highway 7 West, which will extend on either side of the VMC rapidway. When it’s complete in 2018 this whole section will run over 15 km from Helen to Yonge Street. Another orange project will extend the Highway 7 East rapidway from the existing Warden Station on Enterprise Boulevard, to Unionville GO Station.

Other projects that will eventually create a full network across the Region and connecting to other transit systems are grey on the map. Since we don’t have funding secured for all of them yet we can’t confirm the actual timing.

Of these unfunded segments, two are the top priority.  The first priority is the Yonge North Subway Extension, which will provide a critical link for passengers transferring between the vivaNext system and the TTC.  Without this connection, vivaNext is missing a critical link that will really make our system a key part of the larger Greater Toronto transit network.

Another key priority is a rapidway along Major Mackenzie Drive, which would provide a major transit artery for all the growth taking place in that area.  The Major Mackenzie rapidway would provide passengers with connections to the TYSSE, GO lines in both the east and west, and the viva Highway 7 rapidway in both the east and west.

Imagine how this wonderful rapid transit network would make your life easier?  We are working hard to bring it to life, so that everyone in York Region will have the choice to leave their car at home and hop on board viva for a fast, reliable and comfortable ride, no matter where they want to go.

 

Categories
General Rapidways Urban Planning

welcoming all cyclists

We’ve been focusing recently on all the features of the new rapidways, which together are going to make transit truly rapid along Highway 7.   But it’s important to remember that many of the design features were developed to ensure that all users of the Highway 7 corridor feel welcome and secure.  This includes transit users, pedestrians, cyclists and drivers – the “complete street” design concept which you can read more about here.  One of the features that have been installed on the rapidways are new dedicated bike lanes and bike boxes, which are painted green.

To provide safety and convenience the new bike lanes will extend 5 kilometres, from Chalmers to South Town Centre Boulevard with lanes on both the north and south sides of Highway 7.  Unlike in many urban settings, York Region cyclists will have these lanes to themselves –our new bike lanes are dedicated, meaning they’re not shared at any point with vehicles.

We’re following the established safety standards, making the lanes 1.4 metres wide, with an additional half metre for a buffer zone between the bike and traffic lanes. Also to give maximum visibility for the bike lanes, they’ll be painted a high-contrast green in the areas around intersections, with special bike-lane markings to clearly identify them in the mid-block.

With the high volume of traffic, the bike lanes will provide a much more comfortable and secure environment for cyclists riding along Highway 7.  But eventually most cyclists will want to turn off of Highway 7, with some needing to make left turns.  Waiting in the left turn lane with vehicles to cross multiple lanes of traffic and the rapidways wouldn’t be safe on a bike, so we’re adding another feature to make the experience better for cyclists.  They’re called bike boxes, and they will make the corridor more welcoming to cyclists.

Here’s how they work.  Cyclists wanting to turn left off Highway 7 will proceed through the signalized east/west intersection in the bike lane into the far side  then stop in a protected area, reserved for cyclists, tucked into the boulevard on the far side of the intersection.  This area, known as a bike box, will offer cyclists a waiting zone while they wait for the light to change.  Once the light changes, they will then cross Highway 7 along with other north/south traffic.

The bike boxes will be clearly marked with green paint like the bike lanes and other markings, so drivers and pedestrians will know they are for cyclists only.  Permanent bike boxes will be put in place this fall and replace the painted ones on the street, so by next spring cyclist will have a great new pathway to follow, with the latest of features.

We’re excited to be providing these new features for York Region cyclists, and know that they’re going to help make this corridor much more welcoming to all travellers, no matter how they choose to get around.

 

Categories
Live-work-play Rapidways Urban Planning

using colour and shape to create welcoming pedestrian spaces

If you’ve walked along the new rapidway on Highway 7, you’ll have seen the vivaNext pavers we’ve installed on the boulevards.  We know from the feedback we’ve gotten that people love the new look.

Most sidewalks in York Region, like pretty much everywhere else, are made of concrete, and the most important consideration is functionality: they need to be safe, accessible, durable and easy to maintain.  But beyond those goals, we also want our new boulevards – which are wider than the Region’s regular sidewalks – to reinforce the complete street concept, the guiding philosophy for our vivaNext streetscape design.  With all the development coming to the Region’s centres and corridors, in the future there will be more pedestrians, whether they live, work, or commute along our rapidway routes.  So we’ve made sure that our boulevard design is going to be visually appealing as well as functional.

The boulevard is made up of the pedestrian zone and the furnishing zone. The pedestrian zone is typically a 2.0m wide sidewalk which is fully paved with light-toned coloured pavers near intersections, and paved with concrete in the mid-block areas. The sidewalk is a continuous system even across driveways to alert motorists that pedestrians have priority.

The furnishing zone is located next to the pedestrian zone. The furnishing zone is an area where pedestrian amenities, furniture and planters are located. It is paved in light coloured unit pavers which reinforce the identity of the vivaNext system.

We’re using a combination of coloured pavers which not only look great but also add to wayfinding for pedestrians.  The main field pavers are light-coloured cool gray with contrasting coloured accent bands which will increase in frequency as pedestrians approach the main intersections. The east-west accent bands are a red; the north-south accent bands are a dark charcoal gray.

Immediately adjacent to the roadway and running along beside the pedestrian zone is a 610mm wide “transition zone”, which will provide an important comfort buffer against bicycle and vehicular traffic. In the winter months, it also provides an area for snow storage and protects the adjacent plantings from salt spray. This zone will be paved in special “eco-pavers”, which allow water to seep through to the storm sewer system.

A charcoal gray coloured textured warning strip will alert visually impaired pedestrians that they are approaching an intersection or driveway. At midblock where the pedestrian zone in paved in concrete, the warning strip will be grooved concrete. Both approaches will provide a tactile clue for visually impaired pedestrians of potential conflicts.

We’ve given special attention to the boulevards near intersections to ensure they reinforce pedestrian priority and add to placemaking. These areas have been designed to function as urban plazas with unit paving and accent pavers. Soft landscaping will define the corners of the intersections and function as gateways to the adjacent areas.

By making the boulevards along the rapidways welcoming and attractive, we’re contributing to the development of York Region’s new urban centres, and adding more walkable places for us all to use.

 

Categories
General Rapidways

enhancing your security and safety

Taking steps to ensure our passengers feel secure and safe using our stations is a top priority for YRT\Viva.  So every detail of our new passenger stations on the Highway 7 rapidway has been designed with a view to make our riders feel comfortable, well protected from the elements and adjacent traffic, and able to access help in an emergency.

Here’s a rundown of the new features we’ve designed into all our stations, so all users can enjoy a personal sense of safety.

With our median platforms located in the middle of a busy roadway, one of our top priorities has been to make the stations feel like a safe haven.  Stations will provide a secure waiting place for passengers with a concrete barrier wall running all along the traffic side, and a glass guardrail beyond the canopy.

To access the new stations in the median, pedestrians must use the crosswalks and cross with the signal.  When crossing the road to or from the new station, you must remember to push your pedestrian button to get the signal to cross safely.  Also, because this is new for everyone, it is important that pedestrians watch for traffic before stepping out to cross the road.  Whenever there are changes, it is important to be aware of all the users to the roadway to ensure your safety at all times.

Our stations reflect the CPTED (Crime Prevention Through Environmental Design) principles of transparency and good lighting, enabling people to see and be seen. We’ve paid careful attention to lighting levels, including along the platform and in the glass enclosure, which is fully visible to the platform and has doors at either end.

Each platform is well equipped with electronic security devices, overseen 24/7 by YRT\Viva staff at transit headquarters.  Stations are monitored constantly by three CCTV (Closed Circuit Television) cameras.  In addition to providing good coverage of the platform at all times, transit staff can maneuver the cameras manually as needed.

To add to passenger’s sense of security, a clearly marked Emergency Call Button is located inside the glass enclosure, and its speaker provides immediate two-way contact between the caller and YRT operators.  The audio of the call is recorded and time-stamped, as is the video that is automatically captured by the closest camera when the button is pushed. When the ECB is pushed, blue strobe lights on the VMS and on the ECB will be triggered to indicate to passing emergency services that assistance is needed, and transit staff will dispatch emergency services if required.

Also adding to these new features is the PA system that will be used to provide live and recorded public announcements from transit operations.

These new features are probably things that most people will never need to know about.  All the same, knowing that we’ve gone to great lengths to maximize our passengers’ sense of safety, and that our transit staff are on duty 24/7 behind the cameras, should give all our riders total peace of mind.  Be safe!

Categories
General Rapidways

crossing in safety

Making the new rapidways more welcoming to pedestrians has always been a priority, and that includes ensuring that pedestrians feel safe and secure while crossing Highway 7.  We know from your feedback that you’re already enjoying the protected waiting areas built into the medians, and you’ve become familiar with the two-stage crossing at crosswalks that’s been in place for much of the construction period. But in case you don’t know how it works, here’s a reminder of how to cross the rapidway safely.

With its new wider overall alignment to incorporate the two rapidway lanes and median stations, the crosswalks across Highway 7 are longer than they used to be. To enhance the safety of pedestrians, a two-stage crossing is recommended.  Lights are timed to give enough time for the average pedestrian to cross to or from a median viva station.  For people going all the way across the roadway, the light will allow them to cross to the protected median and wait for the next pedestrian signal.

In addition to watching the lights, pedestrians will hear an audible signal indicating whether they should “walk” or “wait”, and for people with visual impairments, the signals are equipped with a locator sound that will direct people to the push button.  The locator signal has a detection system that enables it to automatically adjust its volume depending on the ambient sound levels, so it’s always audible.

Remember that the pedestrian signal will only be activated once the button is pushed; it will not automatically be activated as part of the through-traffic phase.  Pedestrians cannot proceed to cross until they get the visual and audible signals that it’s safe to go.  It is important that pedestrians check for left turning cars before stepping out onto the roadway.

Pedestrian crosswalks will be wider than usual to provide more space for pedestrians, and will be clearly marked in white.

With new residential and employment development all along the corridor, and more and more people using the new rapid transit system, Highway 7 is going to see an increasing number of pedestrians. As they are only one of the priority user groups of the Highway 7 corridor, pedestrians need to be aware of their busy surroundings and stay safe while they enjoy all the new amenities.  Whether you live, work or play in the area, we hope you check it out soon!

 

Categories
General Live-work-play Rapidways

making your trip more comfortable across the YRT\Viva system

You already know how excited we are to be introducing you to our new vivaNext rapidway system, with its comfortable and convenient stations and amenities, now open on Highway 7.   But for many transit riders across York Region, you’re YRT riders as well, and your comfort on that part of your commute is just as important to us.

YRT is currently carrying out upgrades to all their curbside stops across the YRT system to add new amenities and freshen up existing ones.  If you’ve been to the YRT stop at 16th Avenue and Warden you’ll already have seen the prototype that’s going to be installed everywhere.

Each YRT stop will get a modern new shelter, which will provide superior protection from the elements.  And for more comfort, each station will have new benches and garbage containers.  More and more people are choosing to commute by bike but if biking part-way then jumping on YRT\Viva suits you better, YRT is installing bike racks at each stop so you can leave your bike with confidence until your return.

YRT is going to be working their way through the entire system across the Region to upgrade all the YRT stops over the summer, with the Highway 7 rapidway sections being the first to change over to the new amenities this summer.  With the rapidways now open and the new YRT local stops being refreshed, Highway 7 has taken on a refurbished look and feel that highlights York Region’s commitment to serving its residents. Check out this video

These upgrades will bring a new level of comfort to YRT riders, and show the commitment YRT\Viva has to providing all its riders with a great customer experience, no matter what route they’re taking.  We encourage you to come visit the area!

Categories
General Live-work-play Rapidways Urban Planning

need some retail therapy? ….your neighbourhood shops are open

We’ve all heard the term “retail therapy.” For some, shopping can be a remedy to cheer us up and for other’s it’s a way to relieve stress. Perhaps as you read this, you can relate to doing some of your own retail therapy at one time or another.  Whether we’re shopping for a pick-me-up, or need a few items from the store, I’m sure we can all agree there is nothing better than stopping at a good restaurant or finding a little boutique around the corner.

The businesses along the vivaNext rapidway corridors are a great example of the variety of unique restaurants, professional offices, and boutique shops available within your local community. No matter what the stage of transformation– in the heart of construction on Davis Drive, just starting construction on Highway 7 West, getting ready for construction on Yonge Street and completing the transformation of Highway 7 East, there is no change to how any of these businesses serve you.

As you drive or walk along Davis Drive and Highway 7 East you’ll notice the Shop Davis and Shop 7 billboards. These road signs are just one component of a broader advertising campaign in support of your local businesses. During construction along Highway 7 West and Yonge Street you’ll also see Shop billboards along these corridors, to help remind you to support your local retailers.

Perhaps you’ve even seen vivaNext staff out and about in your neighbourhood promoting your local businesses. As part of the shop local campaigns, you may have received a reusable shopping bag to use when you visit stores in your community. If you see a vivaNext staff member, come by, say hello and pick up your reusable shopping bags [while quantities last]. Your local businesses and vivaNext have you covered the next time you are out shopping in the neighbourhood.

To get to your favourite stores on Highway 7, why not take a ride on the new rapidway. The dedicated centre lanes for viva vehicles are now open on Highway 7, from Bayview to Highway 404 and will provide riders with faster, more consistent travel times, getting you to your destination faster so you can shop till you drop!  The new urban landscape and lovely boulevards are a great incentive to visit these revitalized areas in Markham and Richmond Hill. Stop by for some shopping or just stroll around, because these are great places to visit.

Whether you’re shopping for back to school, meeting friends for dinner, or buying a gift for that special someone, your local retailers and restaurants are open for regular business throughout vivaNext construction. To see a sample of the business offerings provided by your local retailers check out the business profiles section of the vivaNext website at vivanext.com

 

Categories
Rapidways Stations

getting to where you want to go

The installation of the new dedicated rapidway along Highway 7 has resulted in some important changes to the way drivers will get to their destinations, and how the traffic signals work.  Some of these changes have already become familiar to drivers during the construction phase, but it’s worth going over them again now that the Rapidways are open from Bayview Avenue to East Beaver Creek.

  1. Watch for your signal.
  2. There are several different signal phases now operating along Highway 7, and drivers need to be extra alert to pay attention.  The left turn arrow, transit arrow and through traffic signals all work together to keep traffic moving safely.  Pay careful attention to the signal for your lane and the movement you want to make. Watch for pedestrians in the middle if you are making left hand turns or U-turns.

  3. Left turns only during the left turn arrow.
  4. With the rapidway down the middle of the roadway, drivers cannot make left turns mid-block.  Left turns are only allowed from the left turn lane at intersections, on a dedicated left-turn green arrow.  White lines clearly show the left lane turn.  No left turns are allowed on the through green light phase, or the transit green arrow.  Special detectors in the pavement will help the light know how many cars are waiting to turn left, but depending on the length of the queue you may need to wait more than one cycle to make your turn.  If there are no cars detected at a specific time, there will not be a left-turn arrow in that cycle.

  5. U-turns are allowed during the left turn arrow.
  6. If you want to get to a destination on the other side of the road, you can make a u-turn at the intersection when the left turn arrow is lit.  It is important to make sure you turn into the main traffic lanes going in the other direction rather than into the rapidway.  To make it obvious, rapidways are tinted red and have special bus-only markings on them.  U-turns, like left-turns, cannot be made on a through green light, or when the transit arrow is green.

  7. Transit green arrows are for buses only.
  8. The vehicles using the rapidway have their own signal, which is located directly in front of the rapidway.  This signal is only for buses, and depending on the circumstances, it may or may not coincide with the through green light for traffic.   The transit signal has a special hood over it so it can only be seen by transit drivers.  But whether or not a transit vehicle begins to move through an intersection, other drivers must wait for their own green light before proceeding.

  9. Be careful making right turns at red lights, watch for signs.
  10. There are some changes to right turns on Highway 7 from side-streets. At some intersections (East Beaver Creek, Chalmers and Valleymede), right turns on a red lights are no longer allowed. Drivers need to watch carefully for signage indicating that right turns on red, are no longer permitted. These signs are located on the traffic signal pole. Drivers turning right need to be especially alert watching for bikes using the new bike lanes and bike boxes, and when making right turns past YRT buses stopped at curb-side stops.

Highway 7 is a busy street and safety for everyone using it is a top priority.  All these changes work together to get everyone where they want to go safely and in good time.

Categories
Rapidways Stations

take a tour of the new station – NOW OPEN ON HIGHWAY 7

We’re really proud of the new vivastations in the median of the Highway 7 rapidway now open; they’re beautiful, they’re functional, and they’re going to make a huge contribution to the transformation of Highway 7 into a more urban corridor.  Anyone travelling along Highway 7 in Richmond Hill or Markham has seen them from the outside, but here’s a peek of what they’re like on the inside.

The first thing you’ll notice as you cross the crosswalk to a station, is how big and airy the canopy is.  At 28m (92’) long and 5m (16’) high, the curved glass soars above the platform, providing both protection and a sense of space at the same time. The platform is approached by a gently sloped ramp with handrails on both sides, making it fully accessible to all, whether they’re walking, pushing a stroller, or in a wheelchair or scooter.  Passing by the familiar viva fin and planted planter boxes, you’ll next come to an illuminated wall map of the YRT\Viva system.

Next on the tour is a bank of fare equipment, including a Ticket Vending Machine (TVM), a Ticket Validator (TV), and two Presto machines. Once you’ve paid your fare, you’ll move to the Fare Paid Zone (FPZ), which is clearly shown by being paved with a different coloured tile on the ground, as well as by a curved sign above.   We need to show this area as distinct, as YRT fare rules require passengers to have paid their fare before moving into the FPZ.

Once you’ve paid your fare, you’re free to make yourself comfortable on the platform until the next bus arrives.  We’re making it easy for you to know how long you’ve got to wait, with a large VMS (Variable Message Sign) projected from the canopy.  The VMS scrolls through all the upcoming arrivals, telling you exactly when the next bus will arrive.  Because the VMS system is connected to the GPS in our actual vehicles as well as the central transit scheduling software, it can be constantly updated to provide accurate and real-time information.

But if you decide you want to sit down on a bench, or get comfy out of the elements, we’ve made that easy too.  The fully heated glass enclosure is well lit, and accessed by two push-button automatic doors.  The heaters – which won’t be needed anytime soon, but you’ll like them come later this year, they’re like the infrared heaters in a hockey arena – will automatically turn on if someone enters the enclosure, and if the temperature in the enclosure feels lower than 10 degrees Celsius.  Multiple benches and garbage disposal units will add to your comfort.

The entire platform will be well lit, with lighting inside the canopy as well as on the platform.  And to enhance your feelings of comfort and security, the back of the platform is protected from the Highway 7 traffic by a barrier wall topped with a guardrail, and there are multiple security features including cameras and an emergency call button.

Last but not least, to help you stay oriented, wayfinding signage will show you where the buses will stop, and other features including the way to the crosswalk.

It’s hard to do our stations justice by written descriptions, so the best way to take a tour will be in person.  We’re looking forward to showing them to you, and will want to hear all your feedback!